Privacy Policy
1. Who We Are
Our website address is: https://www.buraq.com
Buraq Integrated Solutions (“Buraq”, “we”, “our”, or “us”) operates this website and is committed to protecting the privacy of our visitors, clients, and partners. We specialize in environmental monitoring, hydrometeorological (Hydromet) systems, industrial automation, and technology solutions.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Company name
- Any information you provide through contact forms or inquiries
b. Technical & Usage Data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
c. Uploaded Content
Any files, documents, or images submitted through forms or communication channels
3. How We Use Your Information
We use the collected information to:
- Respond to inquiries and provide customer support
- Prepare proposals and communicate regarding projects
- Improve our website, services, and user experience
- Monitor website performance and security
- Prevent fraudulent or unauthorized activities
We process your information based on your consent and our legitimate business interests.
4. Cookies
Our website uses cookies to enhance user experience and analyse website traffic.
Cookies may be used to:
- Improve website functionality
- Remember user preferences
- Analyse website performance
You can disable cookies through your browser settings; however, some features of the website may not function properly.
5. Embedded Content from Third-Party Websites
Pages on this website may include embedded content (e.g., videos, images, documents). Such content behaves as if you visited the external website directly.
These third-party websites may:
- Collect data about you
- Use cookies
- Track your interaction with embedded content
We recommend reviewing their respective privacy policies.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information.
We may share limited data with trusted third parties only when necessary, including:
- Website hosting providers
- Analytics services (e.g., traffic analysis tools)
- Security and spam detection services
These parties are obligated to protect your data and use it only for specified purposes.
7. Data Retention
We retain your information only as long as necessary for:
- Business and communication purposes
- Legal, accounting, or reporting requirements
Comments and associated metadata may be retained indefinitely to facilitate follow-up interactions.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, disclosure, or alteration.
However, no method of transmission over the internet is 100% secure.
9. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent where applicable
Requests can be made through our Contact Us page.
10. Where Your Data Is Processed
Information submitted through the website may be processed using secure third-party services, including automated spam detection systems.
11. Media
If you upload images to the website, please avoid including embedded location data (EXIF GPS), as others may extract this information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via:
https://www.buraq.com